What happens if I suspect fraud on my account?

Insurance fraud is something that Motorcade take very seriously. Types of fraud that you may encounter as an individual can include identity theft, misrepresentation, and false/exaggerated insurance or injury claims. If you suspect that you may be a victim of fraud,...

Who do I contact in the event of a Breakdown?

Breakdown cover is available as an add-on for your Motorcade Insurance policy. If your vehicle breaks down, and you have purchased this add-on for your policy, please call 0330 331 0194. Our team are ready to help and get you back on the road as soon as possible. Use...

How do I make changes to my policy?

To make changes to your policy, log in to “My Account” from your device and select “Update My Details”. There may, however, be an additional premium; for example, changing your vehicle’s overnight location, vehicle use, level of cover, etc. can impact the overall cost...

What to do if you have a car accident or encounter one

Car accidents happen, and sensible drivers can potentially be involved due to the actions of other drivers. Be sure to protect yourself from harm and potential penalties should you become involved in an accident by considering the below: Keeping on the right side of...