Manage Your Policy
We want to make it as easy as possible for you to access all the elements of your policy online in the most efficient way.
That’s why we have created this handy guide to point you in the right direction for whatever you may wish to do.
| Policy Change | Customer Portal | Contact Us Form | Website | Where you can find it? |
| Change car (replace) | ✓ | X | X | Vehicle Section |
| Change vehicle overnight location | ✓ | X | X | Vehicle Section |
| Change registered keeper | ✓ | X | X | Vehicle Section |
| Change registered owner | ✓ | X | X | Vehicle Section |
| Change vehicle use | ✓ | X | X | Vehicle Section |
| Change annual mileage | ✓ | X | X | Vehicle Section |
| Change level of cover | ✓ | X | X | Vehicle Section |
| Change reg plate | X | ✓ | X | Contact Us Form |
| Change address | ✓ | X | X | Policyholder Section |
| Add driver | ✓ | X | X | Policyholder Section |
| Remove driver | ✓ | X | X | Policyholder Section |
| Update main driver | ✓ | X | X | Policyholder Section |
| Update phone number | ✓ | X | X | Policyholder Section |
| Update email address | X | ✓ | X | Contact Us Form |
| Download policy documents | ✓ | X | X | Policyholder Section |
| Cancel policy | X | ✓ | X | Contact Us Form |
| Opt-out of auto-renewal | X | ✓ | X | Contact Us Form |
| Stop auto-renewal (once the process had started) | ✓ | X | X | Policyholder Section |
| View payment schedule | X | X | ✓ | Website Pay Now Section |
| Change bank details | X | ✓ | X | Contact Us Form |
| Change DD payment date | X | ✓ | X | Contact Us Form |
| Restart your DD | X | ✓ | X | Contact Us Form |
| Make a late payment | X | X | ✓ | Website Pay Now Section |
| Opt-in to a Split Payment plan | X | X | ✓ | Website Pay Now Section |
| Report a claim / Claim enquiry | X | X | X | Call 0345 092 0700 |
| Windscreen claim | X | X | X | Call 0345 092 0703 |
| Breakdown claim | X | X | X | Call 0330 331 0194 |